Terms of service
OVERVIEW
Welcome to TeaCha. The terms “we”, “us” and “our” refer to TeaCha.
TeaCha operates this store and website, including all related information, content, features, tools, products and services in order to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when using our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK].
If you do not agree with these Terms, you should not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence.
To use the Services, you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the security of your account and for all activity under your account.
SECTION 2 - OUR PRODUCTS
We strive to present our products as accurately as possible. However, actual product appearance may vary depending on your device and settings.
All product descriptions are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 - ORDERS
By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order.
Your order is confirmed only after payment is processed and confirmation is sent. Please review your order carefully before submitting.
Due to the nature of our products (tea as a perishable food item), returns and exchanges are limited and handled in accordance with our Refund Policy.
Products are intended for personal use only and not for resale.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice.
You agree to provide accurate payment and billing information. All charges must be paid in full, including applicable taxes and shipping costs.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and may vary.
We are not responsible for delays caused by carriers or external factors. However, we will assist you in resolving any delivery issues.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including text, images, branding, and design, is owned by TeaCha or its licensors.
You may not copy, reproduce, or use our content without written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools which we do not control. Use of such tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or content accessed through our Services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, all transactions are between you and TeaCha. Shopify is not responsible for any purchases made through our store.
SECTION 10 - PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy.
SECTION 11 - FEEDBACK
Any feedback you provide may be used by us without restriction.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time.
SECTION 13 - PROHIBITED USES
You agree not to misuse the Services or violate any applicable laws.
SECTION 14 - TERMINATION
We may terminate access to our Services at any time if these Terms are violated.
SECTION 15 - DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” without warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
We are not liable for indirect or consequential damages resulting from the use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold TeaCha harmless from any claims arising from your use of the Services.
SECTION 18 - SEVERABILITY
If any provision is deemed invalid, the remaining provisions remain in effect.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and TeaCha.
SECTION 20 - ASSIGNMENT
We may assign our rights under these Terms at any time.
SECTION 21 - GOVERNING LAW
These Terms shall be governed by the laws of Latvia. Any disputes shall be resolved in the courts of Latvia.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Email: info@teacha.store